Terms & Conditions

Welcome to Mindwall. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using this website, you agree to be bound by these Terms.

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Mindwall (“we”, “our”, “us”) is an Australian-based online store offering printed canvas artwork designed to support positive environments and mental wellbeing.

By using this website, you agree to:

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• Use it for lawful purposes only

• Not engage in fraudulent, abusive, or harmful activity

• Not attempt to interfere with the website’s functionality or security

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We reserve the right to suspend or terminate access if these terms are breached.

We make every effort to ensure product descriptions, images, and colours are accurate. However:

• Colours may vary slightly due to screen settings and printing processes

• All products are made to order unless otherwise stated

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We reserve the right to update or discontinue products at any time without notice.

By placing an order, you agree that:

• All information provided is accurate and complete

• You are authorised to use the payment method provided

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We reserve the right to:

• Refuse or cancel any order at our discretion

• Cancel orders due to pricing errors, stock issues, or suspected fraud

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If your order is cancelled, you will receive a full refund.

• All prices are listed in Australian Dollars (AUD) unless otherwise stated

• Prices include GST where applicable

• Payment must be made in full at the time of purchase

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We use secure third-party payment providers and do not store your payment details.

• Orders are processed within 1-2 business days

• Delivery timeframes are estimates only and may vary depending on location and carrier

• Mindwall is not responsible for delays caused by postal services or external factors

• You are responsible for providing accurate shipping details. We are not liable for lost or delayed orders due to incorrect information.

As our products are custom-made:

• We do not offer returns or refunds for change of mind

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However, we will provide a replacement or refund if:

• The item arrives damaged

• The product is faulty or significantly different from the description

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To request a return:

• Contact us within 7 days of receiving your order

• Provide photos and proof of purchase

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Your rights are protected under the Australian Consumer Law.

All content on this website, including:

• Designs

• Text

• Graphics

• Branding

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is the property of Mindwall and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, or use our content without written permission.

Our products are designed to support wellbeing through positive messaging. However:

• They are not a substitute for professional medical or psychological advice, diagnosis, or treatment

• We make no guarantees regarding specific mental health outcomes

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If you are experiencing mental health concerns, we encourage you to seek support from a qualified professional.

To the maximum extent permitted by law:

• Mindwall is not liable for any indirect, incidental, or consequential damages arising from use of our products or website

• Our total liability is limited to the amount paid for the product purchased

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Nothing in these Terms excludes your rights under Australian Consumer Law.

Your use of this website is also governed by our Privacy Policy. We are committed to protecting your personal information.

We may update these Terms from time to time. Changes will be effective immediately upon publication on this website.

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the jurisdiction of the courts of NSW.

If you have any questions about these Terms, please contact us at:

Email: mindwallstore@gmail.com
Business Name: Mindwall
Location: Australia

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Effective date April 28 2026